We cover nearly all internet-connected devices, including, but not limited to: personal computers (PCs, Macs), smartphones (Android & iOS), Smart TVs, printers, routers, sound systems, gaming systems, home theaters, automation systems, digital assistants, drones, etc.
Remote sessions require your permission to perform to start, you remain in complete control of the remote connection at all times, and you can see everything the technician does.
To get support from one of our Tech Pros just purchase a one-time fix or subscription. After your purchase, you can connect to a Tech Pro via phone or online chat and if needed the Tech Pro can also perform a virtual house call. You can also schedule a callback to have a Tech Pro fix your issue at a more convenient time.
Your internet service provider (ISP) can typically assist you if the issue is with internet connectivity to the home. Support.com does not provide internet access, but we can help support all the connected devices in your home. We can help you with device connectivity, setup, and troubleshooting, or simply learning new features and functionality. With Support.com, you’ll receive premium support that allows you to sit back and watch while our experts do the work. You won’t have to spend time searching for answers online or bringing your device to a local technician.